Security Source AI Chat
Whoever answers the lockout call first gets the job.
A locksmith emergency doesn't wait for the showroom to open — someone locked out at 9pm calls whoever picks up first, not whoever has the best reviews. When Security Source's line goes to voicemail after 5pm or on a Sunday, that caller moves to the next locksmith on the list. Security Source AI Chat and Voice answer instantly, day or night, triage true emergencies from routine security-system and safe inquiries, and capture every lead the moment it comes in — so a missed call after hours never becomes a lost job or a lost sale.
Try it yourself
A few things worth trying
- Call after hours. Use the “Call Security Source” button above to hear the answering service, powered by AI, that will greet your customers after hours.
- Book online, any time. Open the chat in the corner and ask to schedule a visit — it checks real availability and books the time 24/7. No callback, no phone tag.
- Ask anything about the business. Services, pricing, hours, policies — ask the chat (or the call) a real question and see how it answers, grounded only in Security Source’s actual information.
Why this matters
What happens when nobody picks up
| Without an answering service | With one | |
|---|---|---|
| Only when someone is free to pick up | Calls answered | Every call, day or night |
| Go to voicemail until someone is back in | After-hours calls | Answered live, same as during the day |
| Often hours — and sometimes never | Speed to respond to a new lead | Under a minute |
| 21x lower if contacted after 30 min instead of within 5 | Odds of qualifying a lead | Answered while the interest is still fresh |
| Some try again. Some call the next business on the list. | Callers who don't reach anyone | Nobody's left waiting |
Sources: lead qualification odds from the MIT/InsideSales.com Lead Response Management study (2007 — six companies, 15,000+ leads, 100,000+ dials). Response speed from Harvard Business Review, “The Short Life of Online Sales Leads” (2011 — an audit of 2,241 U.S. companies found 23% never responded to a web lead at all, and those that did took 42 hours on average). Rows without a figure are plain description of how phone coverage works, not measured findings.
Why this matters to Security Source right now
Lockouts happen at 2am, not 9-to-5. The calls you miss tonight are going straight to a competitor who actually picks up.
Security Source is open until 5pm most days — everything after that currently waits until you're back.
3 reasons an AI concierge pays for itself
Answers every after-hours call instead of sending it to voicemail, so you don't lose the emergency jobs that pay best.
Pre-qualifies the job (vehicle, home, business, safe) before you even call back, so you show up ready.
Books the appointment on the spot — the customer isn't left wondering if anyone's coming.
What you’re looking at above is a real, working preview for Security Source — not a mockup. Connect it to your actual calendar, phone line, and full knowledge base, and it goes live in about a week.
Book a call this week and we’ll waive your setup fee entirely.